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AgoraCart Free User Forums

This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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AgoraCart Free User Forums Forum Index » Misc - Store Management » What happened to all of my stuff?

The time now is Wed Apr 24, 24 6:17 pm
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What happened to all of my stuff?
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madduxcollection
Newbie - One Blade
Joined: 19 Feb 2005
Posts: 13
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Post What happened to all of my stuff? 
Apparently there was an update done and now I can't get into the old Cpanel, nor can I get everything back. When I log into my Cpanel I have to go into my new one and I can't get any of files (products, pictures, etc.) to load into my new "updated" Cpanel. How do I fix this!!!! I am missing all of my items and catagories, everything! HELP!!!
Tue Jun 20, 06 6:29 pm View user's profile Send private message
scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA

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Use FTP to access the server and check your files.
You might, also, speak with your webhost about this situation, as the cpanel is part of the hosting package and not AgoraCart. A new cpanel upgrade should not affect the cart.
Also, there are no "automatic" upgrades done to AgoraCart
Any time something "suddenly" stops working, first look to your web host, they are usually the culprit and don't let them tell you that it is the script's fault, it is isn't.

HTH!


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Wed Jun 21, 06 4:47 am View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger ICQ Number
madduxcollection
Newbie - One Blade
Joined: 19 Feb 2005
Posts: 13
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Post Agora Cart login changed? 
Why is it when I log into the Cpanel and then into AGORACART it comes up as "cPAddon cPanel::Ecommerce::AgoraCart", Install, Manage, Upgrade, uninstall, and straight to "stoe manager" screen like it used to? This is where my problem is lying, I think. Please advise.
Thu Jun 22, 06 7:05 pm View user's profile Send private message
scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA

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Post  
I would NOT access the store thru the cpanel.
Just go directly to the manager thru your browser.
If your store URL is:
http://www.mydomain.com/store/agora.cgi
Then your manager will be at;
http://www.mydomain.com/store/protected/manager.cgi

This is MUCH easier than goin thru your cpanel...
BTW, the cpanel is part of your web hosting and is actually just a way to install AgoraCart. if you are having problems with your cpanel, you need to speak with your web host.

HTH!


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Bonnie - AgoraCart Moderator

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Fri Jun 23, 06 4:27 am View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger ICQ Number
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AgoraCart Free User Forums Forum Index » Misc - Store Management » What happened to all of my stuff?

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