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sewerat
Newbie - One Blade
Joined: 20 Oct 2005
Posts: 15
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 View Order Log is empty is after successful order submit
I have set up in the main program setting to have orders written to a log file. I have set the order log name to be orders.log. Payment type is set to Offline. After I checkout and successfully submit my test order an email is sent to the correct address with the order and the last half of the CC #. Now, I am assuming that I need to go into the store manager to 'View Orders' and retrieve the 1st half of the CC number so I can complete the customer's order. However, when I do this the order.log is empty. I checked the permissions on the file and it is set by default to 600. I tried to change to 666 allowing RW for all users however, it appears that I cannot change the permissions on this file.
Any help would be great.
Store URL: http://www.advanceit.ca/cgi-bin/store/agora.cgi
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| Thu Oct 27, 05 12:28 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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You still have the same problem as the previous post you made.
The cart is empty and there is an error on the orderform....
You can't expect a transaction to go through with this kind of thing happening....
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Thu Oct 27, 05 2:56 pm |
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sewerat
Newbie - One Blade
Joined: 20 Oct 2005
Posts: 15
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I reset the 0077 Umask back to 'no' and all now appears to be fine.
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| Thu Oct 27, 05 8:16 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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I noticed that you must've figured out the problem when I visited your store this morning.
Glad to see that you got it worked out.
You might want to post this about the 0077 mask in your other post about missing buttons.
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Fri Oct 28, 05 4:06 am |
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bachelorfurniture
User - One Blade
Joined: 14 Jul 2004
Posts: 40
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Orders.log
Where is the orders.log file located? I would like to download it to read in notepad.
Thanks!
Alex
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| Thu Nov 09, 06 10:04 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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log_files
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Fri Nov 10, 06 5:36 am |
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bachelorfurniture
User - One Blade
Joined: 14 Jul 2004
Posts: 40
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where is that?
Sorry to bug you again, but I can't even find the log_files directory! Where is it located?
Thanks again!
Alex
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| Fri Nov 10, 06 6:56 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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It's in the store's directory, along with the 'library', 'protected', etc... directories...
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Fri Nov 10, 06 7:26 am |
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bachelorfurniture
User - One Blade
Joined: 14 Jul 2004
Posts: 40
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folder is gone!
We actually just stopped using our AgoraCart and I am trying to find all our customers names and email addresses from old orders, but the folder seems to be missing! I can't find the orders.log anywhere and the log_files directory doesn't exist! Any ideas where else I could look?
Thanks again!
Alex
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| Fri Nov 10, 06 7:41 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Alex,
Old order emails???
If you can't find the directory, not sure I can even help you.
It doesn't just disappear on its own.
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Fri Nov 10, 06 8:13 am |
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bachelorfurniture
User - One Blade
Joined: 14 Jul 2004
Posts: 40
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planned on emails
Our hosts server was hacked into and some files were replaced with a forwarding script. Possibly the orders files were deleted when the scripts were deleted! I figured out a way to export all the order emails easily. Thanks so much for your help.
Best,
Alex
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| Fri Nov 10, 06 8:39 am |
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Dan
Guest
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for most files either 644 or 755 will work and will be safe enough. these two; 777 and 666 are dangerous. never allow the "world" to write or write and execute together. always use the lowest permission settings and still maintain function.
your server was hacked and a forwarding of emails was installed? who is the hosting and did they hack your store? you should find out all the exact details and forward this information to mr ed asap.
d
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| Thu Nov 16, 06 4:50 am |
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