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Check out not working all of a sudden - Please help
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Post Check out not working all of a sudden - Please help 
Cart was working fine. A few hours later it started to give the error "We're sorry, an error has occured. Please hit the browser back button, change what was done in error, and try again. " when anyone tries to add an item to their cart or check out.

Other features like search and categories still working fine.

Anybody have any ideas?

Thanks in advance.

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Did you edit the "Messages" area in the payment gateway settings?
If you did, did you use any double quote marks ( " )?
If so, you MUST remove them, they are breaking your cart.

HTH!


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Bonnie - AgoraCart Moderator

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Post Offline gateway where does CC info go? 
I am using the offline payment gatway and plan to manually enter my orders to my merchant account. But I can not find where the system stores the CC info. when i get the email the first 8 digets are X's . And in the Order Log files there does not appear to be any CC info. Do you know where this can be found.

thanks in advance.

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It should be in the order log if everything is set up properly...
What version of the cart are you using?
What is the URL to your store?


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Bonnie - AgoraCart Moderator

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Post Finding CC info 
I am using 5.0 and the URL is Chiro950.net

I have looked through the log files but can not find it.

thanks in advance.

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I asked for the URL TO YOUR STORE, not the site's url...


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Bonnie - AgoraCart Moderator

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Quote:
Moderator Note: Edited store URL to remove cart_id info. Do not post store URL with cart_id info in URL.

I was just coming back to give you that. Sorry, here it is.

http://chiro950.net/cart/agora.cgi?cartlink=Store_Front.htm

thank you so much.

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First thing I see is that your store URL is incorrect, it is breaking the "2 dot rule".
The store URL set in the manager should be:
http://www.chiro950.net/cart/agora.cgi

The www. at the beginning satisfies the "2 dot rule".

URL of Images field... what do you have in it?
It should ONLY have the following in the field:
Code:
html/images

Nothing else should be in that field...

Fix those 2 things and test the cart, see if anything changes...


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Bonnie - AgoraCart Moderator

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