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AgoraCart Free User Forums

This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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variable publisher_name error
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Post variable publisher_name error 
Every once in a while I receive notifications from customers stating that when they attempt to order an item on my website they receive the following error: I got an error message saying that my payment could not be
processed because of an error message saying" Sorry, your payment
request can not be processed at this time for the following reason:
The value for the variable publisher-name or merchant being submitted,
, is incorrect. Check setup email for proper value."

Can anyone tell me why this is happening and why it only happens to some people and not others?

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Never saw that error before....
What is the URL to your store and which payment gateway are you using?


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The URL to my store is http://www.oblockbooks.com and I use Plug N Pay

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The shopping cart is set up incorrectly... and you are accessing your product pages incorrectly...
pages in the 'html/pages' directory need to be called using the following method:
agora.cgi?page=myproducts.html

Also, remove the $ sign from the shipping cost field of the database line on your product pages...

Other than that, I am not seeing that error...
The publisher-name variable is on the PlugNpay side of things.
So, if you are having issues with that, you might want to contact them.

HTH!


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