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This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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AuthorizeNet looping in multiple gateway setup
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Post AuthorizeNet looping in multiple gateway setup 
I am having a problem with multiple gateways looping during order form processing. The gateways are AuthorizeNet & PayPal; I am using AgoraCart 5.0.006.

My setup is this:
    multiple gateways enabled
    replace order form tags = yes or no - doesn't matter
    primary gateway = AuthorizeNet or PayPal - doesn't matter
    PayPal-order_lib.pl in the add-ons folder
    AuthorizeNet-order_lib.pl in the add-ons folder


The combo-orderform.html (Secure Order Form) is displayed and it allows the desired gateway choices. It dispatches to the correct order form (AuthorizeNet Step One or Paypal Step One.) From the Step One pages, the PayPal choice is dispatched to the correct page (PayPal Step Two) but the AuthorizeNet choice dispatches in a loop back to the Secure Order Form page.

Any idea where the problem may be? With multiple gateways failing, I currently have single gateway = AuthorizeNet running.

Thanks in advance!

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You may need to update the order forms.
What is the URL to your store?

BTW, latest version is v5.2...


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Bonnie - AgoraCart Moderator

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The URL to my store is http://74.220.207.186/~knightw1/store/agora.cgi?xm=on&product=software , but multiple gateways are not enabled now. I can close the store to customers and enable multiple gateways if you need it, but not for long!

Are you aware of a change to order forms in 5.2?

Thanks!

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V5.2 already has the required order form changes, applied...

Log into the manager and look at the "News" on the first page right after logging in.
Look for the notice dated August 15, 2007. It has the instructions to fix the order forms for v5.0.

BTW, turn off picserve in the manager. You do NOT need to "Self-serve images" because you are NOT running the store inside the cgi-bin. Picserve only needs to be used when the store is run from within the cgi-bin.

HTH!


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Bonnie - AgoraCart Moderator

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Thank you for solving the problem, and for bringing the news section back to my attention - I hadn't even looked at it (oops.)

Bless you too!

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