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AgoraCart Free User Forums

This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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View/Modify cart error
Author Message
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Post View/Modify cart error 
Hi,

My url is: http://richmonddepot.com/rdonline/agora.cgi?
I have a problem with "view/modify cart" page. I keep getting an error message:
Quote:
%%head_info%% %%StoreHeader%%
We're sorry, an error has occured.
Please hit the browser back button, change what was done in error, and try again.

%%StoreFooter%% %%head_info%% %%StoreHeader%%


Here is the error log message:

Quote:
FILE OPEN ERROR-
FILE=./library/agora_order_lib.pl
LINE=2011
DATE=Friday, December 26, 2008 at 13:24:22
DOCUMENT_ROOT: /home/users/web/b673/ipw.kabar44c/public_html
DOCUMENT_URI: /rdonline/agora.cgi
GATEWAY_INTERFACE: CGI/1.1
HTTP_ACCEPT: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, application/xaml+xml, application/vnd.ms-xpsdocument, application/x-ms-xbap, application/x-ms-application, */*
HTTP_ACCEPT_ENCODING: gzip, deflate
HTTP_ACCEPT_LANGUAGE: en-us
HTTP_CONNECTION: Keep-Alive
HTTP_HOST: richmonddepot.com
HTTP_REFERER: http://richmonddepot.com/rdonline/agora.cgi?cart_id=975517.24487&product=Clearance
HTTP_UA_CPU: x86
HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; Dealio Toolbar 3.1.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
PATH: /bin:/usr/bin
PHPRC: /home/users/web/b673/ipw.kabar44c/public_html
QUERY_STRING: dc=1&cart_id=975517.24487&product=Clearance
REMOTE_ADDR: 71.56.166.76
REMOTE_HOST: c-71-56-166-76.hsd1.va.comcast.net
REMOTE_PORT: 53388
REQUEST_METHOD: GET
REQUEST_URI: /rdonline/agora.cgi?dc=1&cart_id=975517.24487&product=Clearance
SCRIPT_FILENAME: /home/users/web/b673/ipw.kabar44c/public_html/rdonline/agora.cgi
SCRIPT_NAME: /rdonline/agora.cgi
SCRIPT_URI: http://richmonddepot.com/rdonline/agora.cgi
SCRIPT_URL: /rdonline/agora.cgi
SERVER_ADMIN: cgiadmin@yourhostingaccount.com
SERVER_NAME: richmonddepot.com
SERVER_PORT: 80
SERVER_PROTOCOL: HTTP/1.1
SERVER_SOFTWARE: Apache
TZ: EST5EDT


Usually, I can just clear up my browser history and the problem would fix it self.
However, it wouldn't work this time.
Please help. Thank you.

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Post  
Not having an issue with your cart...
However, your store URL is incorrect... It is breaking the "2 dot rule".
Your store URL should be:
http://www.richmonddepot.com/rdonline/agora.cgi
The www. at the beginning satisfies the "2 dot rule" which helps in properly maintaining the state of the cart.

HTH!


_________________
God Bless!
Bonnie - AgoraCart Moderator

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