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AgoraCart Free User Forums

This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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PayPal problem -NOT WORKING
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Post PayPal problem -NOT WORKING 
Hello,
With the site that I manage, there were problems using PayPal. PayPal France stated they could not help, so I sent a query to paypal.com.
THe problem started with me, I think. I had not added the line of code as stated in the AgoraCart updates
[ "line is added below the <h2>CART CONTENTS HERE</h2>: </form><form method="post" action="agora.cgi"> "]

After the change it no longer came up with the error message (which was good), however the form to verify comes up and then without pause went directly into PayPal home page. One could not make payment from the home page...so there is a major problem.

Here is the response from PayPal:
[quote] After going through the checkout on your website http://www.vinsbourgogne.com/agora/agora.cgi I noticed that you shopping cart is posting to https://www.paypal.fr/xclick/business as shown below:

<form method="post" action="https://www.paypal.fr/xclick/business">

This should be: https://www.paypal.com/cgi-bin/webscr as shown below:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target = "paypal">

xclick and business are PayPal variables that define the checkout type and the merchant's email address and should be specified in the form post as:


<input type="hidden" name="cmd" value="_xclick">
<input type="hidden" name="business" value="merchant_paypal_email@address.com">[/quote]

I have put in the new address [https://www.paypal.com/cgi-bin/webscr ], but the have added method="post" target="paypal" ...and not sure how to handle this.
Also there are two other lines to be added and do not know where these should go?

I could probably work this by trial and error, but there is a client trying to pay for an order. I would like to fix the problem properly.

Thank you
Susan K[quote] site: www.vinsbourgogne.com [/quote]

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Susan,
Return the order form to the way it was...
You should not be changing the URL on the order form.
The ONLY place the URL should be changed is in the PayPal Payment Gateway Settings manager...


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Bonnie - AgoraCart Moderator

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hello,
But PayPal is not working. My client lost a customer because it was not working. PayPal France said there were too many problems for them to address, and suggested that we contact the technical site that I contacted.
All I have changed it the URL given by the technical site. That is the only change so far. However that does not work either.
The initial problem more or less stated that the URL address was in error. Although a PayPal message, it would not enter the PayPal site.
Something is not working... and I do not know where to turn!!!
PayPal US is stating to make changes... help!!
Thanks
Sue

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Sue,
Email me with the login credentials for the store and FTP; I will take a look at things.


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Bonnie - AgoraCart Moderator

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A couple things the URL https://www.paypal.fr/xclick/business is correct for the french site.
US URL is https://www.paypal.com/xclick/business
The other URL they gave you is ONLY used with PayPalIPN gateway, not the regular PayPal gateway that is included with v5.x.

Make sure that in the Primary/Core Settings manager,
the question, "Replace Order Form tags?" is set to "NO".

Finally, make sure that the email address in the PayPal Gateway Settings manager
is the email address registered at PayPal.

HTH!


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Bonnie - AgoraCart Moderator

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Hello,
It stillis not working.
I have tried both email addresses. On the english side, the christian.hoquet address works, so it should on the french side too. But I have tested the info@vinsbourgogne.com also.
I wrote again to PayPal tech and here is the reply.

Based on the error message you are getting, it means that you are passing an invalid or blank email address as the value of the "business" variable that your shopping cart sends to PayPal.

Also, getting the PayPal login page instead of the payment page means that your cart is not passing the "cmd" variable with a value or "_xclick" to PayPal when the buyer is transferred from your website.

Verify that your cart is passing the above two variables to PayPal.

If you are still having issues, reply back with the entire code that your shopping cart sends to PayPal so that I can further troubleshoot.

An Example of the PayPal code will look like:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target = "paypal">
<input type="hidden" name="cmd" value="_xclick">
<input type="hidden" name="business" value="christian.hoquet@orange.fr">
<input type="hidden" name="currency_code" value="USD">
<input type="hidden" name="lc" value="FR">
<input type="hidden" name="item_name" value="book">
<input type="hidden" name="amount" value="1.00">
<input type="hidden" name="no_shipping" value="2">
<input type="hidden" name="no_note" value="1">
<input type="submit" value="Purchase">
</form>

Note: If you are not sure how to get the code from your website, contact your cart provider for assistance on how to get it.



The REPLACE ORDER FORM TAGS is set to NO.
How do I check and see what information is passing to PayPal?

Could the problem be caused by the fact that I am not on 5.2. If yes, any way to make it work in the meantime?

thank you
Sue K

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Sue,
That info is ONLY used in PayPalIPN... The coding that the regular PayPal gateway uses is the "Buy Now" button type of coding...

Hmmm... I just changed the PayPal URL in the Payment Gateways settings to:
https://www.paypal.com/xclick/business

It all seems to be working properly...


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Bonnie - AgoraCart Moderator

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Thank you once again... Merci beaucoup

Sue K

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You're welcome...
Funny, PayPal doesn't even seem to know their own stuff sometimes....


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