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AgoraCart Free User Forums

This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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AgoraCart Free User Forums Forum Index » General Store Manager FAQ » Can't login to the store manager, existing sites

The time now is Fri Apr 26, 24 11:06 pm
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Can't login to the store manager, existing sites
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headly
Newbie - Two Blades
Joined: 10 Dec 2003
Posts: 29
Location: NYC NY

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Post Can't login to the store manager, existing sites 
So I've got two sites where I can no longer log in to the store manager. Still have FTP access. Wondering if there's a way to recover or reset my password using any of the files from the store's protected folder.
Wed Mar 23, 05 4:00 pm View user's profile Send private message Visit poster's website
Dan
Guest



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hell-o
protected/misc/mgr_pass.pl
$username="manager";
$password="admin";
edit between the quotes.
regards,
dan
Wed Mar 23, 05 4:02 pm
headly
Newbie - Two Blades
Joined: 10 Dec 2003
Posts: 29
Location: NYC NY

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Post Yikes, I had the password okay, both sites still no login 
Thanks for the advice on the location/name of that file.

I had the user/passwords right on both accounts, still no store manager access (login dialog doesn't accept name/password). I thought it might be a problem with IE but NN has the same issue. I deleted cookies, no effect. I don't know if it should matter but the host is Fatcow. Any additional thoughts appreciated.
Thu Mar 24, 05 2:14 pm View user's profile Send private message Visit poster's website
Dan
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hell-o
check your file permissions on the store/protected/manager.cgi file
be sure you're accessing the store manager with www in the url.
regards,
dan
Thu Mar 24, 05 10:56 pm
scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA

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Do you have .htaccess on it? If so, you might want to go in through FTP or your file manager and delete that .htaccess file in the protected directory.

HTH!


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Bonnie - AgoraCart Moderator

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Fri Mar 25, 05 6:38 am View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger ICQ Number
headly
Newbie - Two Blades
Joined: 10 Dec 2003
Posts: 29
Location: NYC NY

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Post Thanks that did the trick 
Ok, it was .htaccess problem. Didn't know I couldn't see that file through CuteFTP utility but that I had to go through the sites control panel file manager. Thx for the help!



Last edited by headly on Fri Mar 25, 05 8:58 am; edited 1 time in total
Fri Mar 25, 05 8:43 am View user's profile Send private message Visit poster's website
scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA

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I don't think that upgrading is the answer, but....
If you have made any edits to the files, they may get rewritten with the upgrade. So, backup any edited files so they can be restored after the upgrade.
Look at the manager.cgi file and see what version of the cart you have. It should say it at the top of the file.

HTH!


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Bonnie - AgoraCart Moderator

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Fri Mar 25, 05 8:58 am View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger ICQ Number
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AgoraCart Free User Forums Forum Index » General Store Manager FAQ » Can't login to the store manager, existing sites

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