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Hello everyone. I am fairly new to Agora Shopping cart and am setting up a new store as we speak. I have a couple of problems I was hopeing someone could assist with.

#1 When you go to "View Cart", then "Complete Order" it takes you to a non customized page. It looks like it is the standard Agora template w/ the purple header. Can anyone tell me what file(s) need to be edited so I can customize this page just like my other pages?

#2 How do you remove the credit card section. We will not be accepting credit cards and basiclly just using the shopping cart features to gather orders and bill them via paper or over the phone.

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To see what I am referring to, please go to this page:
http://www.granitebayfloral.com/aaa.htm

Then click the "link to store NEW!" and add that flower arrangment to your cart. Then "View Cart" button, followed by "Complete Order" button. You'll see the generica checkout page w/ a purple header.

Thank you to anyone who can help!

vlane95678 wrote:

#1 When you add a product to the cart you see all the info pertaining to the cart (i.e price, dimensions, etc.) I want to change the "View Cart" & "Check Out" buttons to a graphic. I have made the graphics but don't know how to do this!

The code that handles that area is in the store header file, near the bottom of the file.

vlane95678 wrote:

#2 When you click the "Check Outt" link I receive an error "We're sorry, an error has occured. Please hit the browser back button, change what was done in error, and try again." Does anyone know how to fix that?

This usually occurs when the order form has not been uploaded in ASCII mode, or when invalid characters are in the "messages" areas in the manager -> Payment Gateway area. These invalid characters include: # @ & "
To use these characters, you need to escape them.
IE: \@

vlane95678 wrote:

#3 Once you have added an item to your cart and you click the "View Cart" the contents display properly, however there is a missing graphic (displays that red "X") underneath the Remove Items and Continue Shopping buttons. I've looked everywhere to find it - the button should be the "Check Out" button I believe.

Many of your images are not displaying. This is because the path to images is incorrect. In the field for the path/URL to images, just put 'html/images' (less the quote marks)

Something else I am seeing is lots of html and templating issues.
In the header, it appears that you have a </form> tag, but there is no opening <form> tag before it. This can cause errors in the cart. Also, your display looks kinda goofy.
You may want to consider reviewing the following thread on working with headers and footers:
http://www.agoraguide.com/faq/viewtopic.php?t=1310

HTH!


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Thank you very much for your quick response! I had actaully fixed most of the problems and was in the process of editing my post when you replied!. My post reads differnt now.

My other 2 challeneges remain as follows:

#1 How do you remove the credit section of the checkout? We are not going to use credit cards but are going to use this shopping cart features to send orders which will be billed over the phone, in person, or by mail.

#2 What files / or where do I go to customize the checkout experience? It is presently using the generic template with the purple header.

Here is a NEW link of how the store is looking. Please click on the first arragement "
Peacock Splendor" to get the experience. Once you add this to your cart and then view your cart, you will see the checkout section I am referring too:

http://www.granitebayfloral.com/fresh_flower_arrangements.htm

HTH!



Last edited by scottcrew on Fri Dec 22, 06 3:58 pm; edited 1 time in total
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Are you using version 4.0K-4b? If so, you might consider doing a fresh install using the most current version, version 5.0. It will help you with your issues.
You can get version 5.0 by clicking on the "Download" link on the left.

BTW, the checkout utilizes the secure_store_header and footer.

Also, it looks like your productPage.inc file was uploaded in the wrong mode. You will need to reupload it and force it to upload in ASCII mode.

HTH!


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Hello again, I was able to fix most of the issues you saw with the exception of upgrading my agora cart to the newest version. I am forced to use what my host has which I believe is 4.0.

Everything else is looking okay - but I have many modifications to the cart that I want to make so I am starting with the most basic first and the ones that have been driving me crazy trying to fix.

#1 When you add an item to your cart, then choose "View Cart", then "Checkout" it still goes to that generic Agora purple checkout page. However when you add an item to the cart and checkout from there, everything is fine (my template). Please help.

#2 When you view your cart and then choose the "Continue Shopping" button it goes back to my cart agora.cgi How do I make that button go back to a static html page - or more importantly what .inc file is it using do I can change the link?

#3 This is probably the most difficult, but with a little direction I think I can do it -- I want to arrange the cart so it looks like this: http://www.winstonflowers.com/giftsforothers/prodbygroup.aspx?groupid=314&cat=2

With 1 image of the arrangement, two prices, and two quantity choices. Where would I start to accomplish something like that?

Again your help is greatly appreciated!

vlane95678 wrote:

#1 When you add an item to your cart, then choose "View Cart", then "Checkout" it still goes to that generic Agora purple checkout page. However when you add an item to the cart and checkout from there, everything is fine (my template). Please help.

You STILL need to set up the Secure/SSL URL in both the Main AgoraCart Store Settings area AND the Payment Gateway area...

vlane95678 wrote:

#2 When you view your cart and then choose the "Continue Shopping" button it goes back to my cart agora.cgi How do I make that button go back to a static html page - or more importantly what .inc file is it using do I can change the link?

This is standard function of the cart. It goes to the index.html file found in the 'html' directroy of the store. If you want to change the link of that button you will need to eedit the cart footer.inc files.

vlane95678 wrote:

#3 This is probably the most difficult, but with a little direction I think I can do it -- I want to arrange the cart so it looks like this: http://www.winstonflowers.com/giftsforothers/prodbygroup.aspx?groupid=314&cat=2

With 1 image of the arrangement, two prices, and two quantity choices. Where would I start to accomplish something like that?

That is handled by the options files. Take a look at the sizes_opt.html file in the 'html/opyions' directory.

HTH!


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#1 We are not actually going to accept credit cards via the web site at this time so I do not see the need for seting up the Secure/SSL. This is why one of my questions was how to remove the accept credit cards portion of the check out process. We want to use the cart funtionality and features and bill the client when they come in to pick up their arrangements or over the phone.

#2 Continue shopping button -- I've looked at the footer.inc and see the line that refers to the "Continue Shopping" button, but there is no link to the index.html page. The line reads:

<INPUT TYPE="IMAGE" NAME="continue_shopping_button" VALUE="Continue Shopping" SRC="http://www.granitebayfloral.com/shoppingcart/html/images/continue_shopping.gif" BORDER="0">

How would I make an input comand have a hyperlink. (This is probably a totally easy stupid question)

#3 Working on editing this section. Do you recommend that I do not open it in FrontPage / strickly ACII? Or does it matter. I would dislike kinda sorta maybe to screw things up and then try to back track.

vlane95678 wrote:

#1 We are not actually going to accept credit cards via the web site at this time so I do not see the need for seting up the Secure/SSL. This is why one of my questions was how to remove the accept credit cards portion of the check out process. We want to use the cart funtionality and features and bill the client when they come in to pick up their arrangements or over the phone.

The Payment Gateway area STILL requires a URL put in that field, whether it is an SSL URL or not.

vlane95678 wrote:

#2 Continue shopping button -- I've looked at the footer.inc and see the line that refers to the "Continue Shopping" button, but there is no link to the index.html page. The line reads:

<INPUT TYPE="IMAGE" NAME="continue_shopping_button" VALUE="Continue Shopping" SRC="http://www.granitebayfloral.com/shoppingcart/html/images/continue_shopping.gif" BORDER="0">

How would I make an input comand have a hyperlink. (This is probably a totally easy stupid question)

Correct, because the script is programmed to pull up the index.html file in the 'html' directroy. Just do a hyperlink with and image...

vlane95678 wrote:

#3 Working on editing this section. Do you recommend that I do not open it in FrontPage / strickly ACII? Or does it matter. I would dislike kinda sorta maybe to screw things up and then try to back track.

It is suggested to only use a plain HTML editor or Notepad when editing files for AgoraCart. FrontPage, if not set up properly, will add stuff, replace stuff, etc..

HTH!


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Bonnie - AgoraCart Moderator

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#1 I have set the Payment Gateway area URLs. The default was: http://www.agoracart.com/cgi-bin/store/agora.cgi so I just changed it to: http://www.agoracart.com/cgi-bin/shoppingcart/agora.cgi without actaully creating the sub folder in the cgi-bin. I assume it will automatically create that sub folder for me or do I need to create a new folder? Now that I have made this change my checkout doesn't work.

http://www.granitebayfloral.com/fresh_flower_arrangements.htm

#2 Continue shopping button now is fixed it goes to the url I have indicated.

#3 Going to work on that tomorrow.

Still have the following issues:

Then "View Cart" button, followed by "Complete Order" button. You'll see the generica checkout page w/ a purple header. Still is not mine! Help!

How do I remove the credit card fields in the checkout?

vlane95678 wrote:

#1 I have set the Payment Gateway area URLs. The default was: http://www.agoracart.com/cgi-bin/store/agora.cgi so I just changed it to: http://www.agoracart.com/cgi-bin/shoppingcart/agora.cgi without actaully creating the sub folder in the cgi-bin. I assume it will automatically create that sub folder for me or do I need to create a new folder? Now that I have made this change my checkout doesn't work.

http://www.granitebayfloral.com/fresh_flower_arrangements.htm

Still have the following issues:

Then "View Cart" button, followed by "Complete Order" button. You'll see the generica checkout page w/ a purple header. Still is not mine! Help!

How do I remove the credit card fields in the checkout?

This is all the same issue, you keep calling the agoracart.com URL which is not at all connected to your store.
In the Payment Gateway area, put the following in for the URL:
http://www.granitebayfloral.com/shoppingcart/agora.cgi

Make sure that you don't hae any leading or trailing spaces in the URL.

To remove the credit card fields, you need to directly edit the order form file.

HTH!


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Bonnie - AgoraCart Moderator

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I have to say thanks again for all your help. I read through our thread again today to fix my final issues that you have given me direction on and am happy you responded and are so knowledgeable. That purple header during checkout it toast, the cart is working, the buttons are now all working, and the the secure gateway is fixed.

I haven't played with the sizes_opt.html to make modifications to the layout w/ 1 image, diff. sizes, etc. That will be either today or tomorrow.

One quick thing on the Credit Card fields being removed - they have been removed and are not displaying on the screen however when you go to fill out the form and hit the "Verify Order" button at the bottom it returns to the same page and says in red text " You forgot to fill in Payment type (credit card) AND "You forgot to fill in Card or Check Number". How do I make that go away?


http://www.granitebayfloral.com/fresh_flower_arrangements.htm

You must use some sort of payment method.


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#1 how do you change the value of the shipping field? Right now I defaults with FED EX, UPS, ect. I see in the store manager where I can change it to yes and nos. We only offer store pick up or delivery. Store pick up is $0, Delivery needs to add $12 to the total order. I need to make that drop down or create an option box so they can choose?

#2 How do you add fields to the offline-orderform.html? I need to add things such as delivery date, desire delivery time etc. I see that the fields are "@eform_....." How do I do that?

#3 How do you use a smaller version of the image when checking out? Right now it displays the large one. I've been in the store manager --> Product Edit. I've indicated a different file name to use in the Upload Image File(s): box, and the 2nd Image: box as well. I read it in the online documentation, but it doesn't work. It remains as the large image.

Thanks again for your continued help!

vlane95678 wrote:

#1 how do you change the value of the shipping field? Right now I defaults with FED EX, UPS, ect. I see in the store manager where I can change it to yes and nos. We only offer store pick up or delivery. Store pick up is $0, Delivery needs to add $12 to the total order. I need to make that drop down or create an option box so they can choose?

Using v5? You need to edit the shipping options in the order form.

vlane95678 wrote:

#2 How do you add fields to the offline-orderform.html? I need to add things such as delivery date, desire delivery time etc. I see that the fields are "@eform_....." How do I do that?

This was written for v4, but the principles are the same:
http://www.agoraguide.com/faq/viewtopic.php?t=2113

vlane95678 wrote:

#3 How do you use a smaller version of the image when checking out? Right now it displays the large one. I've been in the store manager --> Product Edit. I've indicated a different file name to use in the Upload Image File(s): box, and the 2nd Image: box as well. I read it in the online documentation, but it doesn't work. It remains as the large image.

That would be in the cart display area of the manager.

HTH!


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Bonnie - AgoraCart Moderator

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#3 this still alludes me. I've been into the Cart Display and see no where I can accomplish this task. I only have 1 table with the following columns:

What to display Mutiply by QTY Column Heading

The drop downs I'm using are quanity, image, name, shipping, price, options, and price after options. I don't see where I can indicate a smaller image during the check out process. PLEASE HELP CLAIRFY!

I have even looked in the online user manuals and it tells me to do it an entire different way (IM USING 4.0 BY THE WAY - have to per our web host). It says go into the Product Edit screen, uploaded images there under the Upload Image File(s): box, and the 2nd Image: box. That didn't make one bit of difference. See what I mean when you click the first item (Peacock Splendor). All large.

http://www.granitebayfloral.com/fresh_flower_arrangements.htm

AND - Our Newest Struggle . . . .

#4 We are trying to display sales tax. I've been into Program Settings --> Tax Settings. I have made the correct entries such as CA, .0725, "show how many rows of custom tax logic below" = 3, "Use Extra Tax Logic" = yes, "Display Name" = Sales Tax.

When you go to checkout - no sales tax shown or calculated.

vlane95678 wrote:

#3 this still alludes me. I've been into the Cart Display and see no where I can accomplish this task. I only have 1 table with the following columns:

What to display Mutiply by QTY Column Heading

The drop downs I'm using are quanity, image, name, shipping, price, options, and price after options. I don't see where I can indicate a smaller image during the check out process. PLEASE HELP CLAIRFY!

Which database field do you have the smaller image in?
If it is in the 2nd Image field, use db_user1 from the drop-down list in the manager -> Cart Display.

vlane95678 wrote:

I have even looked in the online user manuals and it tells me to do it an entire different way (IM USING 4.0 BY THE WAY - have to per our web host). It says go into the Product Edit screen, uploaded images there under the Upload Image File(s): box, and the 2nd Image: box. That didn't make one bit of difference. See what I mean when you click the first item (Peacock Splendor). All large.

http://www.granitebayfloral.com/fresh_flower_arrangements.htm

The "Upload" is only for that, uploading an image to the server. It does NOT automatically associate that image with that product. You need to put the thumbnail image file name in the 2nd Image field using the following format:
%%IMG%%myimage.jpg

vlane95678 wrote:

#4 We are trying to display sales tax. I've been into Program Settings --> Tax Settings. I have made the correct entries such as CA, .0725, "show how many rows of custom tax logic below" = 3, "Use Extra Tax Logic" = yes, "Display Name" = Sales Tax.

When you go to checkout - no sales tax shown or calculated.

What are you using extra tax logic for???
I am seeing CA sales tax being calculated...but your order form looks a bit messed up in the credit card section... In addition to that, it appears that it was not upoloaded in ASCII mode or there are major html errors that are causing conflicts with the script.
I am seeing "agorascript-pre" stuff in the source code of the page. One should not see this code as it would be read by the script and replaced with the appropriate information.

HTH!


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Bonnie - AgoraCart Moderator

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I do have the smaller image in the 2nd image box and am using the %%IMG% format as you and the online documentation indicated. It didn't refer to changing anything in the Cart Display screen.

I used db_user1 and now the large picture disappears. In the picture column there is now a "0". Obviously I am doing something wrong. Please advise. Try to add "Peacock Splendor" to your cart and attempt to check out.
----------------------------------------------------------
As far as the tax -- I was trying different things just to get it to work so I thought maybe the extra tax logic needed to be used. I'll I like to run around all day waving my hands inthe air and screaming: I am Perl Harbor today it. The Offline-order form is in HTML and the online documentation stated to edit it in an html editor of my choice, which I did - anywho . . . . I've replaced the Offline-order.html with a brand new, never touched or opened version. STILL NO SALES TAX IS SHOWING.

I have to say that this project has been extremely a challenge!!!!!!

vlane95678 wrote:

I do have the smaller image in the 2nd image box and am using the %%IMG% format as you and the online documentation indicated. It didn't refer to changing anything in the Cart Display screen.

I used db_user1 and now the large picture disappears. In the picture column there is now a "0". Obviously I am doing something wrong. Please advise. Try to add "Peacock Splendor" to your cart and attempt to check out.

The column that says "Multiply by Qty" in the cart display area of the manager, make sure it is set to "NO"


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vlane95678 wrote:

As far as the tax -- I was trying different things just to get it to work so I thought maybe the extra tax logic needed to be used. I'll I like to run around all day waving my hands inthe air and screaming: I am Perl Harbor today it. The Offline-order form is in HTML and the online documentation stated to edit it in an html editor of my choice, which I did - anywho . . . . I've replaced the Offline-order.html with a brand new, never touched or opened version. STILL NO SALES TAX IS SHOWING.

I have to say that this project has been extremely a challenge!!!!!!

That's funny... I am seeing sales tax...
Sales tax WILL NOT be calculated until the "Verify Order" page.
The cart needs to wait to see what state is selected on the order form *before* it can give a sales tax calculation.
It is not a challenge when you have everything set up properly.

HTH!


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Bonnie - AgoraCart Moderator

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The smaller image is now appearing during the checkout process. That box was set to "yes" so it needed to be "no" like you said.

Got it on the sales tax. Looks good.

I'm going to work on the Delivery Charge item and that should be it. And you are right, now that I am more familiar with the structure and funtionality of everything it will be set up and edited correctly in the future - making it much easier.

I've accomplished a whole lot with your help and thank you. Final items I have questions on . . .

#1 After you Verify the Order, at the bottom of the screen under the "Please verify..." area there are a couple of colors in that table I want to change. What file controlls that?

#2 When you complete your order it gives you a thank you message. Where can I modify that to a message we want to display?

#3 When you do not fill out the required form fields during the checkout process the page will display "You forgot to fill in First Name", "You forgot to fill in Last Name" etx. in red text. We want to change the color. What file do we need to access to accomplish that.

Thank you!

vlane95678 wrote:

#1 After you Verify the Order, at the bottom of the screen under the "Please verify..." area there are a couple of colors in that table I want to change. What file controlls that?

*gateway*-order_lib.pl file found in the 'library' directory of the store.

vlane95678 wrote:

#2 When you complete your order it gives you a thank you message. Where can I modify that to a message we want to display?

That would be in the messages section of the agora.setup.db file

vlane95678 wrote:

#3 When you do not fill out the required form fields during the checkout process the page will display "You forgot to fill in First Name", "You forgot to fill in Last Name" etx. in red text. We want to change the color. What file do we need to access to accomplish that.

agora_order_lib.pl file
Just do a search in the file for the words, "You Forgot"

HTH!


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Bonnie - AgoraCart Moderator

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Knowledge we need to know! We will modify these files using ASCII tomorrow.

Yep, remember to upload in ASCII mode...
Let me know how it goes.


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