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I’m trying to use the SBW module. Initially I got the ‘Error Occured: Can't bind:Permission denied’ problem. I’ve read of the ipowerweb problems so I changed the setting to LWP and now I get I get a Blank Page below the order display when I try to Verify Order. No error, no nothing.

I know Bonnie said “FYI, this issue has been resolved. Your hosting is probably with PowWeb, right? In the shipping settings manager you MUST use LWP. Any other options will not work”.

But, does this mean the problem is really resolved and LWR now works with non-XML UPS (if ipowerweb is the host) or does it mean ‘Note: UPS (non-XML) works only on http-lib’ and the only way you can use the SBW (if ipowerweb is the host) is to upgrade to the Gold Version and purchase the additional Booster Pack each year? I just want to know so I don’t waste any more time.

You'd probably be better off getting a more reliable and better web host than ipowerweb.
They are the source of a LOT of the frustrations that many people experience. I just went through a couple of "nightmares" with a couple clients on ipowerweb.
My best recommendation is to get a better web host...

ipowerweb will only let you use LWP... Switching web hosts will, also, save your hair from being pulled out and will probably be a lot cheaper for you in the long run.

HTH!


_________________
God Bless!
Bonnie - AgoraCart Moderator

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I know how you feel about ipowerweb. I agree with you. They used to be decent now they are terrible. I have no plans to renew with them but I’m not anxious to start with another host right now. Just figuring out how everything works with a new host is a pain and nothing ever goes a smoothly as it is supposed to. I really don’t mean any offense here but AgoraCart is a great example. It takes a lot of work to really get it set up right.

You’ve been wonderful. You’ve helped me with several problems in the past. Please answer my question. Is the problem really resolved and LWR now works with non-XML UPS (if ipowerweb is the host) or did you mean ‘Note: UPS (non-XML) works only on http-lib’ and the only way you can use the SBW (if ipowerweb is the host) is to upgrade to the Gold Version and purchase the additional Booster Pack each year?

Do I need to keep looking for why I get the blank screen going to Step 2 or is it just not going to work unless I get the Gold Version and purchase the additional Booster Pack each year?

the store works just fine out of the box on a server that is configured well for e-commerce. i personally would not use ipower for an e-commerce host. nor would i use hostgator but then some ppl like them. ipower would be just fine for info sites and the like.
go to http://www.propellerheadhosting.com (mr ed's hosting) for comparision. resonable prices and server configured especially for e-commerce. but with that theme comes responsibility just as in my hosting. for example all of my clients are e-commerce and know the rules about spam and unauthorized programs and content. i know each and every client i host personally (except one. i can't figure out how he got in there LOL).
so every hosting has it's restrictions and as often as ipower's servers get hacked makes for unstable expectations.
don't be fooled by come-ons like 10 gigs of disk space. you'll never use it. for my money i go where what i need will be possible not what ppl try to sell me on.
good luck
d

Ok. I surrender to your knowledge of webhosts. I will try to make a better decision when I switch. But, for the moment please, please, please someone answer my question.

Is the problem really resolved and LWR now works with non-XML UPS (if ipowerweb is the host) or did you mean ‘Note: UPS (non-XML) works only on http-lib’ and the only way you can use the SBW (if ipowerweb is the host) is to upgrade to the Gold Version and purchase the additional Booster Pack each year?

Do I need to keep looking for why I get the blank screen going to Step 2 or is it just not going to work unless I get the Gold Version and purchase the additional Booster Pack each year?

to keep things in context here is the text from the shipping manager...

Quote:

How do you wish to connect to UPS (non-XML) / USPS XML? If perl is installed in a fairly modern way, then the LWP library should be present. If not, then the http-lib has been included here as a backup. Note: UPS (non-XML) works only on http-lib. USPS XML works on both.

you said...

Quote:

Is the problem really resolved and LWR now works with non-XML UPS

i did not know there was a problem with LWR. since you're using non-XML UPS then you must use the http-lib selection. so if you're using usps xml and ups non-xml then you must use the http-lib selection. the key here is ups. if using non-xml (free store version) then all other types can be used. if using ups xml (gold version) then you can use either providing your hosting is configured correctly.
here's the catch. if the server is not set up to connect out then you're hosed on all accounts. just like some servers display the auto installer correctly and everything seems fine but you cannot install agoracart using the auto installer script. you run it, it reports the store is installed but there is no store folder and the installer has correctly been deleted after the process.
so i think you're in that boat. where everything appears to be working but the server kills the function without complaint.
on the servers my clients have the installer may not work but the ups non-xml works just fine.
make sure you answer the following correctly in the free version...
Use the Live/Real-Time SBW (Ship By Weight for UPS/USPS) module? If yes, then the "shipping" field in the product database is a shipping weight (instead of shipping price.). YES
UPS (non-XML): YES
How do you wish to connect to UPS (non-XML) / USPS XML? If perl is installed in a fairly modern way, then the LWP library should be present. If not, then the http-lib has been included here as a backup. Note: UPS (non-XML) works only on http-lib. USPS XML works on both. http-lib

make sure your shipping options allow for ups in step one. make sure your custom logic is not negating your API. make sure your "UPS ORIGIN ZIP:" has your ship from zipcode. and lastly make sure your gateway files are not corrupted and/or malformed.
d

Ravencue...
BTW, you keep mentioning LWR, but it is supposed to be LWP

I posted in a post above that ipowerweb ONLY works on LWP... If you have tested the cart and UPS shipping methods using LWP and it work, then I think you have answered your own question...
If you haven't tested it... stop wasting time and just test it...

BTW, ipowerweb has NEVER been a good host... You can find posts from over 4 years ago lamenting about ipowerweb's instabilities and poor customer service... and it still has not improved...
I'd say, jump ship now, and start getting peace of mind... (aslo, ipower.com and startlogic.com are the same as ipowerweb...)
I've got some good webhosts listed at:
http://resources.scottcrew.com/host.htm

HostGator's not bad... I haven't had much trouble with them...
The best, besides mine, Mister Ed's, & Dan's is probably BlueHost...

HTH!


_________________
God Bless!
Bonnie - AgoraCart Moderator

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First of all thank you both for trying to give me a more direct answer. Second I apologize for using LWR when it should have been LWP.

Dan, I have everything set up as you laid out except http-lib. Using that setting causes the “Error Occured: Can't bind:Permission denied’ problem. I deleted my custom shipping logic to be sure it wouldn’t interfere. Bonnie said “you MUST use LWP. Any other options will not work” if ipowerweb is the host.

Bonnie, yes, yes, yes I will find a better host but not right now. Of course I’ve tested it! That is why I said “I changed the setting to LWP and now I get I get a Blank Page below the order display when I try to Verify Order. No error, no nothing.”

I’m more confused than ever! Dan seems to be saying I have to use the http-lib setting and Bonnie seems to be saying the LWP works with non-XML UPS if ipowerweb is the host.

Please, one of you, just copy and past the right answer into a post so I can decide what to do and move on from here. I am trying to stop wasting time. This is the same question I’ve been trying to get an answer to since yesterday. I’ve now asked four different times. Please copy and past the correct answer. If that is too much to ask just type A or B.

(A) The LWP setting DOES WORK with the non-XML UPS (if ipowerweb is the host) so you have some other problem that is causing the blank page when you try to Verify Order.

(B) The LWP setting DOES NOT WORK with the non-XML UPS (if ipowerweb is the host). LWP will work with XML UPS, but you have to upgrade to the Gold Version and purchase the additional Booster Pack each year to be able to use the SBW module (if ipowerweb is the host).

B

But it will cheaper to just get a new host... especially with the time you are wasting with ipower and all their woes... (I know you said, "...I will find a better host but not right now...".)

HTH!


_________________
God Bless!
Bonnie - AgoraCart Moderator

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Thank you very much. I do appreciate all of your help.

the store manager says you must use http-lib for non-xml ups. that means do not use lwr for non-xml ups. if shipping will not work with http-lib then the least you must do is fill out a support ticket to get the server resolved so the program can run. that's the least you must do.
it is abundantly clear that non-xml ups will not work with lwr nor with http-lib in your case on your ipower machine. i power machines are not all equal.
set the shipping manager back to http-lib, double check all of your settings, apply minimal ups options at checkout (ground at least) then submit a ticket. if they give you some lame excuse run fast to the nearest friendly hosting and be done with it. the point being is this is where ipower falls all over itself. they have terrible customer support and they think everyone is not an annointed geek, therefore not worthy of consideration.
when moving off the ipower machines, if it is trouble free then breathe a sign of relief and go on with business. if things go bad you could lose your domain name like 2 of my clients. it's times like this i wish i had cash. they would be answering to me in court. both of my clients owned their domain names for over 5 years and both had them registered/administered through ipower.

set things up right in the store then submit a ticket. you'll know by the answer whether or not it's time to get off the merry-go-round.

good luck
d