AgoraCart Free User Forums

Hi;

I'm only allowing UPS shipments and that part is working correctly. I've added weights to each item, but I'm sure SBW is not calculating the UPS charges correctly. Do I have to set up something with UPS for this to calculate ? I'm not sure if what the shopping cart is displaying is related to this problem, but
Column 1 is labeled "quantity". This displays the correct info
Column 2 is labeled "picture" No pictures are visible in this column
Column 3 is labeled "product" this displays the correct info
Column 4 is labeled "shipping weight" The quantity appears again in this column
Column 5 is labeled "cost". The wight appears in this column.
Columns 6 is not labeled, but the costs appear in this column
Column 7 in labeled, but the product pictures appear in this column.

So, how do I know is SBW is working correctly?
How do I fix the shopping info ?
Are the 2 related?

Version 5.2
http://www.eddiegiacomin.com/Agora/store52/agora.cgi?product=memorabilia
thanks;
Pat

Pat,
It looks like you've tried to do an upgrade from a previous version????

In the Cart Display manager, change the "web_options" to "blank".
Then, in the last used row of the 1st box of options select "options", and click the "submit" button.

Also, needing to find out what the rest of your shipping manager settings are.
Please be very, very specific.


_________________
God Bless!
Bonnie - AgoraCart Moderator

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Thanks Bonnie;

This wasn't an upgrade. Why does it appear to be ?

The display is fixed. Thanks for that tip.

The following are the shipping manager settings:

In what loop of calculate_final_values do you wish to calculate the shipping? 3

Handling Charge to be added to all orders.: 0

Handling Charge Type: flat rate

Add handling Charge if shipping total is Zero?: no

Use Alternate Origins?: no

Use the custom shipping logic? Yes

When to run custom shipping logic? before

If using Custom Logic, is shipping measured by weight? yes

How Many Custom Shipping Methods Do You Need? blank

Use the Live/Real-Time SBW (Ship By Weight for UPS/USPS) module? yes

Allow Shipments via which services? USPS no UPS (non-xml) yes

Max weight per box UPS 100 USPS blank

Display Product ID number in recommended box packing order? No

How do you wish to connect to UPS (non-XML) / USPS XML? http-lib

UPS ORIGIN ZIP 60108

UPS Pickup Type: Customer Counter (Question: is this a drop off place like Pack and Ship ?)

Select Shipping Methods that you offer:

UPS Ground Residential: yes
UPS Ground Commercial: no
UPS 2nd Day: yes
UPS Next Day: yes

Adjust UPS rates up or down from the quote?
will use percentage entered below to adjust the rate of shipping up or down. Enable if the rates differ from what you actually pay for the shipment charges. YES

Enter Percentage to adjust by:
Will be a percentage of the shipping cost. Can be negative to deduct from the shippign cost. Max of 7 characters can be
entered. :1.04

Cheers;

Pat

Bassman wrote:

Thanks Bonnie;

This wasn't an upgrade. Why does it appear to be ?

Then it must be a version that is less than v5.2...
From the thing I had you do in the display manager...
Older v5 carts had issues like that.

Bassman wrote:

Use the custom shipping logic? Yes

What is in the custom shipping logic box?


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Bonnie - AgoraCart Moderator

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Thanks Bonnie;

For the custom shipping logic box, do you mean the HTML that's generated ? If so, see below. If not let me know where to find it.

Cheers;
Pat

<SELECT NAME=Ecom_ShipTo_Method>
<OPTION value="$vform_Ecom_ShipTo_Method"><!--agorascript-pre
if ("$vform_Ecom_ShipTo_Method" eq "") {
return " Select Shipping Method ";
} else {
return "$vform_Ecom_ShipTo_Method";
}
--></OPTION>
<OPTION VALUE="UPS Ground Residential(GNDRES)">UPS Ground Residential</OPTION>
<OPTION VALUE="UPS 2nd Day (2DA)">UPS 2nd Day</OPTION>
<OPTION VALUE="UPS Next Day (1DA)">UPS Next Day</OPTION>
</SELECT>

NO...
I mean the big box in the Shipping Settings Manager that is CLEARLY marked
as the Custom Shipping Logic in the middle of the page.


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Bonnie - AgoraCart Moderator

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This is what is in the middle of the page. I thought it was an example of something other than SBW.

Thanks;

Pat


# In this example Shipping Cost is based on the total order.
# $1-$29.99 is 10%, $30-$59.99 is 7.5%, etc. (TURN OFF UPS!)
# Code does not force exit, so handling charge will be added!
@sc_shipping_logic = ( "Electronic Delivery|1-|||2.00",
"Local Delivery|1-|||100.00",
"Pickup|1-|||0");
#
$shipping_price = &calculate_shipping($temp_total,
$total_quantity, $total_measured_quantity);

Set:
Use the custom shipping logic? NO


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God Bless!
Bonnie - AgoraCart Moderator

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Thanks Bonnie;

A couple of additional questions if you don't mind.

How do I know if the shipping costs are correct ?
On the left side of the cart below the return policy link, there's a linked image that's missing. What is that and how do I get rid of it if it's not needed.

Cheers;

Pat

Pat,
The image is valid-html401.png, it should be in the 'html/images' directory and permissions set to 644 for the image.

UPS quotes are just that, quotes.
To check the accuracy, you will need to go to the UPS and check the rates with their rate calculator with the same origination, destination and weight information.
There is an adjustment multiplier that you can set in the UPS shipping settings in the manager to bring up the shipping charges closer to where the quotes are coming in at on the UPS site.

HTH!


_________________
God Bless!
Bonnie - AgoraCart Moderator

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Thanks Bonnie:

How do most merchants charge for shipping then ? Do they just take their chances that that the estimate is close to cover their costs or do they rely on some other method to calculate and charge shipping fees?

Cheers;

Pat

Pat,
The UPS rate calculator is relatively accurate and the multiplier helps dial it in.
If you want it to be even more accurate and be based on your UPS account with UPS,
you will need v5.5 Gold, AgoraCart Premier Membership and Booster Pack...

But you can always check the accuracy with UPS' online rate calculator on their site...

HTH!


_________________
God Bless!
Bonnie - AgoraCart Moderator

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Thanks once again, Bonnie;

For the most part it appears pretty accurate when compared to the UPS site. However one item doesn't seem to get included when calculating the shipping costs. This 30 lb item should raise the cost significantly but it doesn't. How do I check to make sure it's included in the shipping costs ?

Going back to the missing valid-html401.png image. It's where it should be and permission is set to 644 and the the store image directory is html/images. If I change that directory the product images don't appear. How do I edit that part of the page?

And, after all the recent tweaks and adjustments, I lost the navigation images on the bottom of the view cart and edit cart pages. They were there previously, but I lost them. How do I get them back.

Cheers;
Pat

Pat,
Check the URL to Images field in the Primary/Core Settings.
It should only have the following in the field, no leading or trailing spaces, either:


HTH!


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God Bless!
Bonnie - AgoraCart Moderator

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Hi Bonnie
The image fields are set properly as evidenced by the appearance in the cart of the product pictures which are in the same folder. The button sets are also where they should be, but they're missing from the cart also. The button were visible recently. One of the changes I made must have screwed something up.
Thoughts ?

Thanks;

Pat

Pat,
I am seeing the source code for the button image:
<input type="image" name="add_to_cart_button" value="Add To Cart" src="/store/html/images/buttonsets/TheAgora_BluGreen/add_to_cart.gif">

This is telling me that somewhere, the cart is not picking up on the URL of images specification.
Make sure that the field ONLY contains what I have specified in my previous post and just hit the submit button in the Primary/Core Settings.
Then check the cart again.

If it is still not displaying, choose a different buttonset and hit the "submit" button.
Check to see if the new buttonset selected is showing. If it is, go back to the Primary/Core settings and reset the buttonset setting back to your desired buttonset, hit submit and check to see if they are displaying again.


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God Bless!
Bonnie - AgoraCart Moderator

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Thanks Bonnie;

Hitting the submit button brought back the buttons but not the valid-html401.png image which is in the folder and set to the correct permissions. How do get that image to display?

Cheers;
Pat

Pat,
It looks like you may have edited the store header file.
I see:


It should ONLY be:


HTH!


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God Bless!
Bonnie - AgoraCart Moderator

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Thanks for all your help Bonnie.

That wraps it up.


Until Next Time...

Cheers;

Pat