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Process order button not showing - USAePay gateway
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Post Process order button not showing - USAePay gateway 
Hi ho,

Just installed the latest free version of Agora to check it out. Very quick to set-up, very flexible.

I tried a test offline order and that worked fine.

I switched to the USAePay gateway, put in our gateway key, etc. and tried a test order.

I get to the new check-out screen which accepts the credit card information. But, once I click verify, there is no "Submit order for processing" button. I looked at the source of the page and it's not there (i.e., it's not a missing image problem).

Anyone else run across this?

Phillip.

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Phillip,
URL to your store, please...


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Hi scottcrew,

Unfortunately, I set-up the shop on one of our development servers that are only accessible internally. I'd have to move it out to a production server to make it publicly available. Sad

Worth the effort?

Phllip.

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Hmmm... Well, it's hard to see what is happening without seeing the rendered source code for the "Verify Order" page....
In the USAepay gateway settings you can set up the URL for the image.
If you haven't changed the default, then you need to checkthe permissions of the picserve.cgi file and make sure they are set to 755.


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Hi Scott,

I can post the rendered source code here. However, I assure you, I've looked through it thoroughly for any sign of the picserve.cgi having problems and can't see anything wrong. I did set all the .cgi files to 755 to ensure there wasn't a problem there, and the other images on the page (that are served by picserve.cgi) are working fine. Just no "Process order" button. I can visit the actual URL for the process order button and it shows up fine. Here's the source:


Code:


<form method="post" action="/cgi-bin/store52/agora.cgi" id="cartForm" name="cartForm">
<input type="hidden" name="order_form_button" value="1">


  <input type="hidden" name="cart_id" value="6335177.28114">
  <input type="hidden" name="page" value="">
<div align="center">
<table class="ac_cart_table">
<tr>

<th>Qty</th>
<th>Picture</th>
<th>Product</th>
<th>Shipping Wt.<br>(lbs)</th>
<th>Cost</th>
</tr><tr><td>1</td>
<td><img src="picserve.cgi?picserve=/handsfreecell_sml.jpg" alt="handsfreecell_sml.jpg"/></td>
<td><div align="left">&nbsp; <b>Hands Free Cell Phone Attachment</b></div></td>
<td>1</td>
<td>$0.03</td>
</tr><tr><td>1</td>
<td><img src="picserve.cgi?picserve=/sm_0011.gif" alt="sm_0011.gif"/></td>
<td><div align="left">&nbsp; <b>Flash 4 for Windows and Macintosh</b></div></td>
<td>4.95</td>
<td>$13.29</td>
<input type="hidden" name="total" value="13.32"></tr>
</table>
</div>
<div align="center">
<table class="ac_totals_table">
<tr>
<th colspan="2">Order Totals</th>
</tr>
<tr>
<td>Item Cost Subtotal:</td>
<td>$13.32</td>
</tr>
<tr>
<td colspan=2>
  <img src="picserve.cgi?secpicserve=line.gif" height="2" width="46" alt="------" />
</td>
</tr>
<tr>

<td>Grand Total:</td>
<td>$13.32</td>

</tr>
</table>

</div>
</form>




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Sorry,
But that does not look like all of the "Verify Order" page....
I need to see the code for the ENTIRE rendered page...


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Apologies... just figured I'd post what appeared to be the relevant bits. Here's the whole thing:


Code:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
  <title>Step Two</title>
  <link rel="stylesheet" type="text/css" href="agorastyles.css" media="screen">
<link rel="stylesheet" type="text/css" href="html/html-templates/templates/TheAgora/TheAgora_BlueRoyal/agoratemplate.css" media="screen">
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">

 

</head>
<body>
<!--BEGIN HEADER TABLE-->

<table id="Table_01" width="100%" border="0" cellpadding="0" cellspacing="1" class=template_mainbackground>
      <tr>
        <td height="73" colspan="3">
<!--<table width="100%" border="0" cellpadding="0" cellspacing="0" class="template_table_image_background"><tr><td width=390 height="73">-->
<table width="100%" border="0" cellpadding="0" cellspacing="0" class="template_mainbackground"><tr><td width=390 height="73">
<img src="picserve.cgi?picserve=../html-templates/templates/TheAgora/TheAgora_BlueRoyal/header.gif" height="73" alt="Agora Cart" width=390>
        </td>
        <td align=center>

<font class="template_fonth1"><b>Powered by AgoraCart version 5.2.005</b></font><font class="template_fonth2"><br>Thanks for Visiting our Store!</font>

</td>
</tr></table></td>
  </tr>
   <tr>
     <td height="35" colspan="3" bgcolor="#FFFFFF">
      <span class="style6">&nbsp;&nbsp;&nbsp;&nbsp;

<!--START Dynamic Links - cartlinks-->
<!-- .html and .htm pages in the html directory of your store, compiled in real time.  Add/Remove/Rename pages in your store's html directory to alter these links-->
<a class="ac_cart_info_links" href="http://www.domain-here.com" title="domain-here.com">domain-here.com</a> | <a class="ac_cart_info_links" href="/cgi-bin/store52/agora.cgi?cart_id=6335177.28114" title="Restart Shopping">Restart Shopping</a> | <a class="ac_cart_info_links" href="/cgi-bin/store52/agora.cgi?cartlink=terms_of_service.html&amp;cart_id=6335177.28114"
title="terms of service">terms of service</a> | <a class="ac_cart_info_links" href="/cgi-bin/store52/agora.cgi?cartlink=Contact_Us.htm&amp;cart_id=6335177.28114"
title="Contact Us">Contact Us</a> | <a class="ac_cart_info_links" href="/cgi-bin/store52/agora.cgi?cartlink=Return_Policy.htm&amp;cart_id=6335177.28114"
title="Return Policy">Return Policy</a> | <a class="ac_cart_info_links" href="/cgi-bin/store52/agora.cgi?cartlink=About_Us.htm&amp;cart_id=6335177.28114"
title="About Us">About Us</a>
<!--END Dynamic Links - cartlinks-->


      </span>     </td>
   </tr>
   <tr>
     <td width="175" valign="top" bgcolor="#FFFFFF">


<!--START Search Box-->
<form method="post" action="/cgi-bin/store52/agora.cgi">
        <div align="center"><span class="style14"><br>
    Search: </span>
      <input type="hidden" name="cart_id" value="6335177.28114">
      <input type="text" name="keywords" size="10" maxlength="40">
      <input type="hidden" name="ppinc" value="search">
      <input type="submit" name="search_request_button" value="Go">
            <br><br>
       </div>
       </form>
<!--END Search Box-->


<!--START Category Listings-->

<!--END Category Listings-->


<!--START Price Search-->
        <table width="160" border="0" align="center" cellpadding="3" cellspacing="1" class="template_mainbackground">
          <tr>
            <td  class="template_mainbackground"><span class="style6"><span class="style7">Search by Price</span></span></td>
          </tr>
          <tr>
            <td bgcolor="#FFFFFF"><div align="center"><br><form method="post" action="/cgi-bin/store52/agora.cgi">
<span class="style6">Search Between:<br><br> <input type="hidden" name="cart_id" value="6335177.28114">
$ <input type="text" name="query_price_low_range" size="5" maxlength="10">
<small> & </small>
<input type="text" name="query_price_high_range" size="5" maxlength="10"><br><br>
        <input type="hidden" name="ppinc" value="search">
        <input type="submit" name="search_request_button" value=" Search ">
    </span></form>
<br><br></div></td>
          </tr>
        </table>
        <br>
<!--END Price Search-->

      <p></p></td>
      <td valign="top" class="ac_ppinc_content"><table width="100%"  border="0" align="center" cellpadding="0" cellspacing="0">
          <tr>
 
  <td class="ac_content">
<!--END HEADER TABLE-->


<form method="post" action="/cgi-bin/store52/agora.cgi" id="cartForm" name="cartForm">
<input type="hidden" name="order_form_button" value="1">


  <input type="hidden" name="cart_id" value="6335177.28114">
  <input type="hidden" name="page" value="">
<div align="center">
<table class="ac_cart_table">
<tr>

<th>Qty</th>
<th>Picture</th>
<th>Product</th>
<th>Shipping Wt.<br>(lbs)</th>
<th>Cost</th>
</tr><tr><td>1</td>
<td><img src="picserve.cgi?picserve=/handsfreecell_sml.jpg" alt="handsfreecell_sml.jpg"/></td>
<td><div align="left">&nbsp; <b>Hands Free Cell Phone Attachment</b></div></td>
<td>1</td>
<td>$0.03</td>
</tr><tr><td>1</td>
<td><img src="picserve.cgi?picserve=/sm_0011.gif" alt="sm_0011.gif"/></td>
<td><div align="left">&nbsp; <b>Flash 4 for Windows and Macintosh</b></div></td>
<td>4.95</td>
<td>$13.29</td>
<input type="hidden" name="total" value="13.32"></tr>
</table>
</div>
<div align="center">
<table class="ac_totals_table">
<tr>
<th colspan="2">Order Totals</th>
</tr>
<tr>
<td>Item Cost Subtotal:</td>
<td>$13.32</td>
</tr>
<tr>
<td colspan=2>
  <img src="picserve.cgi?secpicserve=line.gif" height="2" width="46" alt="------" />
</td>
</tr>
<tr>

<td>Grand Total:</td>
<td>$13.32</td>

</tr>
</table>

</div>
</form>



<!-- Begin Footer -->
</td>
          </tr>
        </table></td>
      <td width="175" valign="top" bgcolor="#FFFFFF">         
        <br>
<table width="160" border="0" align="center" cellpadding="3" cellspacing="1" class="template_mainbackground">
          <tr>
            <td  class="template_mainbackground"><span class="style7">Your Cart</span></td>
          </tr>
          <tr>
            <td class="template_cartcontents"><div align="center"><span class="style6"> </span>   <table><tr><td class="template_cartcontents">Items in your cart: <font color=red>2</font>
<br>Subtotal:&nbsp;<font color=red>$13.32</font><br><br></td></tr><tr><td class="template_checkoutcartcontents"><a href="/cgi-bin/store52/agora.cgi?dc=1&amp;cart_id=6335177.28114" rel="nofollow">View Cart Details</a><br><a href="/cgi-bin/store52/agora.cgi?order_form_button.x=1&amp;cart_id=6335177.28114" rel="nofollow">Check Out</a></td>'</tr></table></div></td>


          </tr>
        </table>
      <p></p>


<table width="160" border="0" align="center" cellpadding="3" cellspacing="1" class="template_mainbackground">
          <tr>
            <td  class="template_mainbackground"><span class="style7">Featured Product</span></td>
          </tr>
          <tr>
            <td class="template_cartcontents"><div align="left"><span class="style6"> </span>   
<br><div align=center><a class=ac_left_links href="agora.cgi?cart_id=6335177.28114&amp;p_id=00001&amp;xm=on">
     <img class="template_image_no_border" src=picserve.cgi?picserve=/sm_0009.gif" alt="featured product" /></a><br /><br />
<a class=ac_left_links href="agora.cgi?cart_id=6335177.28114&amp;p_id=00001&amp;xm=on"><b>Perl for Newbies</b></a><br />
This is the short description.  In fact this description is really short.<br />
<font class=ac_product_price>$ 5.00</font></div>
<br><br>
</div></td>

          </tr>
        </table><br>

<br>
      </td>
   </tr>
   <tr class="template_copyright">
     <td height="24" colspan="3" class="template_copyright"><center>
Copyright &copy;

2001-2008 by K-Factor Technologies Inc.

<br>
   Powered by <a href="http://www.AgoraCartPro.com" class="copyright_link">AgoraCart Pro</a>. Maintained by <a href="http://www.K-Factor.net" class="copyright_link">Mister Ed</a> at <a href="http://www.AgoraCart.com" class="copyright_link">AgoraCart.com</a></center>
    </td>
  </tr>
</table>
<!-- Footer Ends -->

</body>
</html>


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Wow... That is REALLY strange...
It is not even rendering the required code... stops right after the cart display...

I would suggest putting this on a live server to see if things render out differently...


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Bonnie - AgoraCart Moderator

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The server it's on is "live" ... just not accessible to the public. Not sure how that would make much of a difference. Sad

Nonetheless, it was fun to give it a try. I've moved on to another solution for now, but I will certainly keep Agora on my radar for next time.

Thanks Scott.

Phillip.

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Phillip,
I am meaning one that is open to the public, or a select few so that we can actually see what is happening from page to page... It could be something as simple as a setup issue...


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