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This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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Verify Page not displaying customer inputted info chart.
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I am going to end up driving you crazy...I just got an email from a customer saying that they cannot get past the verify page. I checked it out and there is no confirm order button. Any suggestions as to how I need to fix this?

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It was working fine, before...
What did you change between 10/27/2008 and now?


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Bonnie - AgoraCart Moderator

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I never changed anything, that's why I am confused...When I checked it after the last change though that you had helped me with I never tried to go past the verify page so I am not sure if I was able to then or not...??? I don't know what happened.

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hmmm... looks like it is something wrong with the USAepay gateway.
I am going to be emailing the codekeeper and get him to fix it.


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Bonnie - AgoraCart Moderator

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Thank you!

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Have you guys been able to figure anything out?? I went on this morning and cart page where you enter your information now only has the shipping information and when you try to go past that point to enter the rest it says that you cannot order from this store...

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I have not heard anything from Mister Ed.
When the file is corrected, you will be able to see that in the "Upgrade AgoraCart Modules" manager of the store. It will show a "Update" button for the USAepay files that need to be updated/upgraded.

HTH!


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Bonnie - AgoraCart Moderator

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I know that I am being a pain but we are losing money because people can't order from our store...is there a way for us to fix this?

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I don't know... Mister Ed is the one that has to deal with it...
You can try emailing him yourself at:
mister.ed at agoracart.com (of course, in proper email format)


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Bonnie - AgoraCart Moderator

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the updater for AgoraCart modules should list an update for this gateway which I thnk may solve this for you


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Ding, ding, ding!!!! We have a winner!!!!!



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Bonnie - AgoraCart Moderator

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I'm having much the same problem, though with the offline shipping setting. If I allow ShipByWeight, it will not show/display the verify screen. But flat-rate will. Any ideas?

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What version of the cart are you using?
What is the URL to your store?


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Bonnie - AgoraCart Moderator

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Version 5.0 but I updates the shipping modules for the offline gateway.
LWP must be turned on or I get an error.
If I use SBW I get only the products listed on the verify page, no other information.

http://www.soundandlightkaraoke.com

I wiped my cart and installed this one fresh. Same problem.

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Are you using v5.0 or v5.2???
Did you use the installer file found at: http://www.agoracart.com/download.htm
You need the current version, which is v5.2.
Also, what gateway are you using???


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