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jcrosse
Newbie
Joined: 13 Jan 2005
Posts: 3
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 Store manager won't run
 I'm trying to use Agoracart for the first time and have installed through Cpanel.
However, store manager won't run, the page just resets when I hit return. the path I'm using is http://www.mydomain/public_html/store3/protected/manager.cgi.
I've tried resetting all the relevant file permissions as suggested in the Agora help page (755 and 766) but it still won't let me in.
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| Thu Jan 13, 05 7:21 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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What do you mean by the page resetting?
The default user/password to access the manager is manager/admin
Also, please do not post the same question in 2 places of the forum, it does not get the question answer any sooner. Thanks!
HTH!~
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Thu Jan 13, 05 7:29 am |
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jcrosse
Newbie
Joined: 13 Jan 2005
Posts: 3
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Store manager wont run
I select 'modify an existing cart from CPanel. Then I get a dialogue and key in the username and password I set when installing the store from CPanel, then I get the AgoraCart Store Manager login page. At that point I key in the path to manager.cgi in the username box, and my password in the password box. When I click 'submit' the web page just refreshes.
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| Thu Jan 13, 05 7:32 am |
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milehightrader
Guest
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Quote:At that point I key in the path to manager.cgi in the username box, and my password in the password box.
If you are at the Store Manager login why would you be trying to put a path in for username? As Bonnie mentioned above the default username is "manager" and the password "admin". You may want to check out the following tutorial for beginners. It will assist you to get the cart operational.
http://www.allisonsonline.com/training/agora.cgi
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| Thu Jan 13, 05 8:08 am |
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jcrosse
Newbie
Joined: 13 Jan 2005
Posts: 3
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Thanks guys, it's sorted.
Apologies for the duplicate posting.
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| Thu Jan 13, 05 8:16 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Just to explain what happened, when you set a username & password from the cpanel, you were only setting up the .htaccess.
AgoraCart's login info had not changed at all. So to actually access the manager you needed to put in manager/admin to get into the manager.
Now that you've gotten into the manager, you can used the password manager, in the manager, to set the user/pass combo to the same as the .htaccess that was set up from the cpanel.
Remember though, that when you go to sign in again, you will probably need to use the user/pass in the pop-up and then again on the actual manager log in page.
HTH!~ 
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Thu Jan 13, 05 10:00 am |
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stevemills
Newbie
Joined: 16 Jan 2005
Posts: 4
Location: Oregon
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I signed up here to learn the answer to the same question. I've installed my store through the CP at IPowerweb, and when I try to access the store manager with the username/password of manager/admin, I get returned to the same login screen. I never get beyond that.
I should add that I have also tried to use the the login/password with which I created the store through my CP. Neither one works.
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| Sun Jan 16, 05 9:38 pm |
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milehightrader
Guest
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When the first login window comes up put int the user name and password you use to login to Cpanel. That should get you to the manager login. If that doesn't work do the following.
Go to Cpanel>File Manager and to the store/protected/misc directory. Click on the mgr_pass.pl file and click on whatever Cpanel has in the list at the upper right to view the file. If, by chance, you have set a password for the Store Manager it will appear in the file. If the default are in the file go to the store/protected directory and delete the .htaccess file. That should allow you to login to Store Manager and you can create a new .htaccess file from the manager.
Also, you will want to get a FTP utility, as it is a much better way to manage files than using Cpanel.
Once all this is straightened out you will be able to access Store Manager using your browser. The URL will be the path to your store with /protected/manager.cgi. Example:
http://www.your_domain/store/protected/manager.cgi
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| Mon Jan 17, 05 8:13 am |
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stevemills
Newbie
Joined: 16 Jan 2005
Posts: 4
Location: Oregon
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Thank you for the assist, milehightrader.
First, there is no file called mgr_pass.pl under the protected directory, and there is no misc directory under protected (if that was your meaning). I find no mgr_pass.pl file anywhere. Looking at the store through both my CP and FTP Voyager, there is no such file to be found in any directory.
I deleted the .htaccess file under the /protected directory. When I tried to login, I was warned that I had no .htaccess file and that I would still need to set the password. Neither the site login/password nor manager/admin would let me in.
If I am still doing something wrong, I don't know what it is. I have a good hex editor here, and can create a mgr_pass.pl file if necessary.
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| Mon Jan 17, 05 9:41 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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What version of AgoraCart are you running?
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Mon Jan 17, 05 10:27 am |
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stevemills
Newbie
Joined: 16 Jan 2005
Posts: 4
Location: Oregon
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I installed it using iPowerWeb, and the screen says:
Quote:Agora.cgi DELUXE Store Manager ver. 4.0
Should I manually install a newer version, if there is one?
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| Mon Jan 17, 05 10:54 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Just 4.0? No letters after it? Current version is 4.0K-4b.
If you upload the current version it will rewrite the old user/pass, whatever that is, and you can try it again.
HTH!~
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Mon Jan 17, 05 11:08 am |
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stevemills
Newbie
Joined: 16 Jan 2005
Posts: 4
Location: Oregon
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Ok, new version installed manually, all is fine. I finally got into my manager. Thanks!
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| Mon Jan 17, 05 1:44 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Glad to hear that you've finally got in! 
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Mon Jan 17, 05 3:22 pm |
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jsbodies
Newbie
Joined: 19 Jan 2005
Posts: 8
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I'm going through the same thing with Cpanel.. My username and password is recognized and gets me into the manager, but as soon as I click on ay of the settings , add cart, etc.. I'm booted out to the log-in page...
The version is 4.0-4b... and the mgr_pl.file does have the correct user name and password... the user name and password is recognized, and I am allowed to acess the store manager main page, but that's it..
Even with the manager/admin user name and password, there is the same thing..
also, my host is simplenet and they say everything should be working fine.. despite my best effort to convince them that it isn't.
I have tried deleting the hta acess file and starting over too, but it's still the same thing.. I get looped back to the log-in
I have been at this since 7:30 this morning, and still no help is to be found..
what is the deal ???
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| Wed Jan 19, 05 1:03 pm |
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jsbodies
Newbie
Joined: 19 Jan 2005
Posts: 8
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Well, the store layout link is actually working now, but that's it.. at least something is
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| Wed Jan 19, 05 1:07 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Is your browser set to accept cookies?
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Bonnie - AgoraCart Moderator
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| Wed Jan 19, 05 1:10 pm |
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Dan
Guest
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Store manager won't run
hell-o
do you have aol?
which browser are you using?
are you behind a firewall?
log into the manager and set your store url immediately.
make sure it has a www.
http://www.domain.com/store/agora.cgi
referrers and cookies wont set properly if there is no www. if the store url is correct then scroll down and submit to assure the agora user file is updated correctly.
regards,
dan
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| Wed Jan 19, 05 1:40 pm |
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jsbodies
Newbie
Joined: 19 Jan 2005
Posts: 8
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yes, my browser is set to accept cookies..
yes, I am using aol.. using it's browser
the manager will not let me set my URL, it won't let me do anything except "edit product" and "store layout "
Also, editing my store front's html worked great, but now I can't view it at all...
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| Wed Jan 19, 05 3:02 pm |
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jsbodies
Newbie
Joined: 19 Jan 2005
Posts: 8
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ok, deleting everything and starting all over again.....
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| Wed Jan 19, 05 3:12 pm |
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Dan
Guest
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RE: Store manager won't run
hell-o
the problem is the aol browser. minimize it to your task bar and use any other major browser... IE, opera, firefox to access your store manager. this is the problem and is not agoracart, the install nor is it a server problem.
regards,
dan
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| Wed Jan 19, 05 3:17 pm |
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jsbodies
Newbie
Joined: 19 Jan 2005
Posts: 8
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ok, now nothing works...
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| Wed Jan 19, 05 3:17 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Not sure what you may have done, but you could always delete that install of the cart and start with a fresh install.
When you go to access the manager, DO NOT use AOL's browser. Use a bstraight browser like IE, Netscape, FireFox or Opera.
HTH!~
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Wed Jan 19, 05 3:56 pm |
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