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This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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500 Internal Server Error.. PLEASE HELP!
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Post 500 Internal Server Error.. PLEASE HELP! 
Sup guys,

#1 You guys are awesome, and so is agora.

#2 I'm lost as , I built a cart at

www.printdbc.com

- all was working perfectly until i edited some of the protected files (saved some backups tho) and then uploaded the whole new protected folder to my cart. My cart still works on the client side but when I try to access the admin back end I get the 500 Internal Server Error:

http://www.printdbc.com/shoppingcart/protected/manager.cgi

#3 So I uploaded the backed up "protected" folder to the cart but still no luck...

I really don't want to start over... is there any way out?

Ive tried 2 new carts and am playing around with the protected files to try to find out which file is throwing the error but still no luck... now I'm locked out of all 3 carts I've created Sad

http://www.printdbc.com/agora/protected/manager.cgi

http://www.printdbc.com/test/protected/manager.cgi

I noticed a lot of talk about permissions and making sure everything was uploaded correctly in ASCII or binary. I'm almost positive everything was uploaded correctly, but I'm not so sure about the permissions, I never changed them so I don't understand how they could be changed simply through the upload/download process... also I saw in another post someone mentioning to make sure the permissions for all .cgi files were set to 755... how can I check/edit permissions?

Any and all help would be greatly appreciated... Thanks so much in advance.

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Permissions are the same as CHMOD.
You can usually find out what the permissions are using FTP or looking at your file manager.
You probably won't see the numbers 755 anywhere, but you may have seen something like this:
-rwxr-xr-x
That is what 755 might look like, also.
644 is: -rw-r--r--

It does sound like the permissions for the manager.cgi file may have been changed.

HTH!


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Post THANK YOU!!!! 
Thank you sooo much!!!

just had to change the manager.cgi in the protected folders to 755 as well as 2 other files in some subfolders.

I just created a new shopping cart and just looked at what the permissions were supposed to be for each file in the protected folder.

Very Happy

Oh I also had to copy the .htaccess file from the new cart using the File Manager in cpanel to the protected folder.

You rock scottcrew thanks again!

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