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This is the official FAQ and Cool Tips guide For the AgoraCart shopping Cart software


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AgoraCart Free User Forums Forum Index » Shipping Settings Manager » Shipping calculation is acting strange

The time now is Sun Apr 27, 25 1:21 pm
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Shipping calculation is acting strange
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devdreamer
Newbie - One Blade
Joined: 14 Feb 2005
Posts: 10
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Post Shipping calculation is acting strange 
My shipment calculation charges too much for any and all methods.
I've tried everything. I'm not using Fed EX because it does not work, but UPS should.
Please let me know where I went wrong

My site
https://st03.startlogic.com/~apac3com/cgi-bin/ecommerce/ac/agora.cgi
Mon Aug 22, 05 3:41 pm View user's profile Send private message
scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA

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Your information is incomplete...
How do you know that the amount is too much?
Do you have a handling fee set in the shipping settings of the manager?

HTH!


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Mon Aug 22, 05 5:00 pm View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger ICQ Number
devdreamer
Newbie - One Blade
Joined: 14 Feb 2005
Posts: 10
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The handling fee is 2.00.

I live in California and a customer had 11.00 for one bottle of lotion
sent to a very close california location
Mon Aug 22, 05 5:42 pm View user's profile Send private message
scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA

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Did you check the rates at UPS website?
Be very specific.
Exactly, which product did they order?
What is the origination zip code? Has it been set in the shipping settings in the manager?
What is the destination zip code?

I don't believe that the API is calculating improperly. The rates come directly from UPS.
Whenever we run into things like this, it is usually a setting somewhere that got missed.

HTH!


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Tue Aug 23, 05 4:19 am View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger ICQ Number
devdreamer
Newbie - One Blade
Joined: 14 Feb 2005
Posts: 10
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Post Shipping Details 
Qty Picture Product Options Shipping Wt.
(lbs) Cost
1 Collagen Treatment 2ml 0.025 $ 15.00

Order Totals
Item Cost Subtotal: $ 15.00
UPS Ground Residential Shipping: 9.09
Sales Tax: 1.28

Grand Total: $ 25.37

State: CA
Zip: 94112 = destination
(san francisco, CA)

origination = 94022
(palo alto, CA)
Tue Aug 23, 05 8:35 am View user's profile Send private message
devdreamer
Newbie - One Blade
Joined: 14 Feb 2005
Posts: 10
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Post Shipping Info 
Qty Picture Product Options Shipping Wt.
(lbs) Cost
1 Collagen Treatment 2ml 0.025 $ 15.00
1 Illuminate & Hydrate SPF15 0.025 $ 25.00

Order Totals
Item Cost Subtotal: $ 40.00
UPS Ground Residential Shipping: 9.09
Sales Tax: 3.40

Grand Total: $ 52.49

destination and my store origination is the same as above....

Why so much to ship such a short distance?
Tue Aug 23, 05 8:45 am View user's profile Send private message
devdreamer
Newbie - One Blade
Joined: 14 Feb 2005
Posts: 10
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Post Shipping settings 
In what loop of calculate_final_values do you wish to calculate the shipping?
3

Handling Charge
2

Add handling Charge if shipping total is Zero?
no

Custom Shipping Logic:
no
no


Use the SBW (Ship By Weight for FedEx/UPS/USPS) module?
yes

FedEx
no

UPS
yes

USPS
yes

USPS module
http://production.shippingapis.com/ShippingAPI.dll

http-lib = pearl sockets option

max weight = 50 for all

94022 for all

UPS pickup = Customer counter
Tue Aug 23, 05 8:55 am View user's profile Send private message
devdreamer
Newbie - One Blade
Joined: 14 Feb 2005
Posts: 10
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Post Letter Center 
For Pickup I changed to the Letter Center Option.
Is customer counter the place where you stand in line to ship your product or is the letter center the place?
But I dropped 25 cents when I switched.
Tue Aug 23, 05 8:58 am View user's profile Send private message
scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA

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Post  
I just went to the UPS site to calculate the shipping to make sure things were being calculated properly based on UPS' rates.
Everything is correct.
How do you ship your packages? Do you have a daily pickup? Do you take them to a Customer Counter where you pay for the shipping at the counter? Do you print and pay online and then drop them off somewhere?
Each of these different ways of handling the packages incur slightly different rates from UPS.
We don't make up the shipping prices, they come directly from UPS. AgoraCart just connects to the UPS site to retrieve the rates.

If you want to find out why it costs so much to ship, you'll need to speak with UPS.

HTH!


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Tue Aug 23, 05 9:48 am View user's profile Send private message Send e-mail Visit poster's website AIM Address Yahoo Messenger ICQ Number
Dan
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hell-o
suggestion. offer both ups and usps. there are so many variables and things now (like the high cost of fuel) ups is not the deal they used to be. they are much faster when shipping over long distances than usps but usps has cheaper rates in many cases. priority would have saved them 3 bucks or so.
regards,
dan
Tue Aug 23, 05 3:38 pm
devdreamer
Newbie - One Blade
Joined: 14 Feb 2005
Posts: 10
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Post Shipping is driving me crazy 
Thanks guys. I really appriciate the help.
Thu Aug 25, 05 12:56 pm View user's profile Send private message
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