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Edgie
Guest
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 Pass first but not second login screen, domain name prob?
I am trying to set up Agoracart to replace an existing website hosted with another provider, so I haven't transferred the domain name yet. The intention is to bring the Agoracart version up to speed and then transfer so there is minimal downtime.
I installed using cPanel X. When I try to manage the store, it tries to open manager.cgi under where the correct path will be when the domain is transferred, eg. www.mydomain.com/store/protected/manager.cgi. No problem, I get around this temporarily with an entry in my hosts file aliasing the IP number where it is currently. This gets me past the first login screen. BUT...
Then I hit the second login screen, Deluxe Store Manager 4.0 with the graphic of the coins etc. I can not get past this login no matter what I do. :( I know the username and password in manager.cgi is correct (I've checked), and afterall it does allow me past the first login. I can only assume that there is an internal code reference to the domain name that my hosts file workaround does not affect. :?
Is there any way of doing this, or will I have to setup the store on a different unused domain name first, and then transfer somehow? :?:
Any help would be greatly appreciated, I am extremely stuck!
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Wed Jan 14, 04 6:05 pm |
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SouperCarol
User - Two Blades
Joined: 17 Nov 2003
Posts: 175
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If you have FTP access you can go to your protected/misc/ folder and look at the file "mgr_pass.pl" It will have your id and pw.
Carol
_________________ Carol aka SouperMom
http://www.soupermom.com
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Wed Jan 14, 04 6:39 pm |
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Guest
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SouperCarol wrote:If you have FTP access you can go to your protected/misc/ folder and look at the file "mgr_pass.pl" It will have your id and pw.
Carol
I think perhaps now there is something wrong with the install. There is no protected/misc folder, and no "mgr_pass.pl" file, unless those are from an earlier version. I've tried installing this three times though, with the same results every time. Any other ideas?
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Thu Jan 15, 04 4:25 am |
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Dan
Guest
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hell-o
there has to be a protected folder or you would get errors trying to access.
ftp and navigate to public_html/store/protected and you will see the files necessary.
is your isp aol?
regards,
dan
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Thu Jan 15, 04 6:12 am |
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Edgie
Guest
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 misc is missing
Dan wrote:hell-o
there has to be a protected folder or you would get errors trying to access.
ftp and navigate to public_html/store/protected and you will see the files necessary.
is your isp aol?
regards,
dan
First of all, thank you everyone for your suggestions!
I have a protected folder, which is where the manager.cgi file is. But there is no "misc" subfolder, only "custom", "files", and "images". None of the files in "protected", any of its subfolders, or any of the other subfolders of my master "store" directory have a file named "mgr_pass.pl". There are 11 other files there with the .pl extension though.
Not using AOL. The one I am on has a great rep, I think I am just trying to do this in an unanticipated manner that is not going to work out.
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Thu Jan 15, 04 3:49 pm |
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Draheid
Newbie - One Blade
Joined: 16 Dec 2003
Posts: 12
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Thu Jan 15, 04 4:03 pm |
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SouperCarol
User - Two Blades
Joined: 17 Nov 2003
Posts: 175
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I've had problems with my FTP program in the past. Files were there but the program wouldn't show them for whatever reason.
Try SmartFTP and see if you can see them.
http://www.smartftp.com/
It's a good client and will even let you see those .files that the other FTP programs sometimes will not show.
Carol
_________________ Carol aka SouperMom
http://www.soupermom.com
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Thu Jan 15, 04 4:06 pm |
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BubbaGum
Master ASP Partner
Joined: 08 Dec 2003
Posts: 51
Location: Colorado
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4.0 does not have a "misc" directory under protected. This was implemented starting with the 4.0K versions. The manager.cgi file covers the username and password settings.
However, you will find that the manager URLs are stored in the section called something like "MAIN SETTINGS" in the main agora user file. Look in the admin_files directory of the store.
Normally you do not want to edit this file, but you may need to change the URLs for the manager so you do not get stuck in an endless login loop. make sure to change it under the same permissions your account runs under. In other words do not use cpanel file manager, or access FTP with your browser. Use an real FTP client and make the changes on your PC, then upload it back to the appropriate directory in ascii mode. If you do not do it in this manner, you will find that either the store cannot change the settings later, or you will have many more problems than Saddam Hussein ;)
Bubbagum
_________________ Agora ... best cart I've found!
Support other Agora users:
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Become a Member - support the project!
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Fri Jan 16, 04 4:12 pm |
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SouperCarol
User - Two Blades
Joined: 17 Nov 2003
Posts: 175
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Didn't know about 4.0 structure. Hey everyone using 4.0...UPGRADE! LOL
_________________ Carol aka SouperMom
http://www.soupermom.com
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Fri Jan 16, 04 4:30 pm |
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Mister Ed
E-commerce Engineer
Joined: 05 Nov 2003
Posts: 311
Location: If I told you, I'd have to kick yer cat! If I must: Out standing in my field of course!
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Yes!!! whatever she said...lol
_________________ Vote Mister Ed for Prez 2012, for a REAL change.
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Fri Jan 16, 04 7:28 pm |
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Edgie
Guest
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 Thanks!
Awesome! Thanks folks, I'll get right on that. I have a normal FTP client I should be able to find and alter the settings with. Cheers! :D
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Sat Jan 17, 04 1:33 am |
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samshen
Newbie
Joined: 01 Feb 2004
Posts: 7
Location: TW
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 I forgot my 1st account & p/w !
I forgot my 1st account & p/w ! where I can find the record ?
_________________ Sam Shen
Exist because of I believe
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Wed Feb 04, 04 10:45 am |
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SouperCarol
User - Two Blades
Joined: 17 Nov 2003
Posts: 175
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Quote:If you have FTP access you can go to your protected/misc/ folder and look at the file "mgr_pass.pl" It will have your id and pw.
_________________ Carol aka SouperMom
http://www.soupermom.com
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Wed Feb 04, 04 11:01 am |
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Rich
Newbie
Joined: 22 Jun 2004
Posts: 2
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 Login Failure Too
I just installed agora (V 4.0K) using cpanel. I can get past the first login screen but not the second.
I've read through this post and checked the files mentioned. The "mgr_pass.pl" file shows the correct username and password.
I've also looked for the files "MAIN SETTINGS" in the main agora user admin_files and everywhere else, it does not exist?
Also, the Wrapper files were installed when I installed the program, but I'm not sure if the two files were compiled (not sure how to even do this).
Any advice or help appreciated.
Rich
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Tue Jun 22, 04 11:42 am |
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Dan
Guest
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 RE: Login Failure Too
hell-o
does you storefront show up?
http://www.yourdomain.com/store/agora.cgi
change above for cgi-bin if used and whatever else.
if the storefront doesn't show up you may have file permission problems, ownership problems.
while in the store via ftp do a directory info. your domain name should be the owner of the files.
too it's possible it was a bad install. so you can delete the store and reinstall then try again.
know any reason why wrappers need to be installed? is this a default function of the cpanel agoracart install?
regards,
dan
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Tue Jun 22, 04 11:52 am |
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Rich
Newbie
Joined: 22 Jun 2004
Posts: 2
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Dan
My store front shows up just fine using
http://www.patriotic-expressions.com/store/agora.cgi
When I try to go to
http://www.patriotic-expressions.com/store/protected/manager.cgi
the screen shows up and then I try to log in and get the following error:
"The manager program cannot continue for the following reason:
Can't Open ip_file, check permissions for the "files" directory
Permissions are the most common cause of errors. The following directories and files contained within need to be made read/write:
admin_files
data_files
log_files
pgpfiles (only when updating public keys)
protected/files
shopping_carts
CGI programs run under the following id: uid=99(nobody) gid=99(nobody) groups=99(nobody)
If your user id is not listed above, then you must chmod 777 those directories and files.
If your user id is listed above, then you may chmod 755 everything and try to chmod 700 the order log file.
I've uninstalled and reinstalled three times. I've also changed the permissions via FTP, still no luck.
Any advice??
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Tue Jun 22, 04 12:02 pm |
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Dan
Guest
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hell-o
best thing to do is see if your host will give you ownership.
i highly recomend you do not run your files 777.
if they can't accomodate you with ownership then look at the tut at agoracart.com concerning wrappers. you may have to use commando to install the wrappers if you don't have telnet (or maybe support can install them for you). i have had good luck with the wrappers provided by agoracart found in the store with the install.
if you cannot be awarded ownership of the files and folders of your domain then you will have ongoing problems when attempting to install other programs you may need in the future.
depending on support, needs, and concept of your site a change in hosting may be advisable.
regards,
dan
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Tue Jun 22, 04 12:17 pm |
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