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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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 Authorizenet and PayPal not working properly
Howdy!
I am upgrading someone from 4.x to 5.2.005 and want to use Authorizenet and PayPal. PayPal seems to be working so far but Authorizenet isn't. What I mean is that when you select credit card as a method of payment and it goes to step one, the order subtotal changes from whatever you have in your cart to zero. $0.00
I am cornfused! Any ideas on what could be wrong?
Thanks!
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| Mon Sep 14, 09 12:19 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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What is the URL to the store?
How are you trying to perform the upgrade?
(Please explain as fully as possible.)
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Mon Sep 14, 09 4:07 pm |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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scottcrew wrote:What is the URL to the store?
How are you trying to perform the upgrade?
(Please explain as fully as possible.)
Well, it's not actually a true upgrade. http://www.mens-jewelry-store.com/jewelry/agora.cgi is the active store right now. I installed the new store in /store/ and when it's all working, I'll just rename /store/ to /jewelry/.
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| Tue Sep 15, 09 11:44 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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You have nested form tags on the combo-orderform.html.
Currently, http://www.mens-jewelry-store.com/store/agora.cgi
does not appear to be using multiple gateways...
NONE of the Payment gateway files from v4.x, including the order form, can be used in v5.x.
Almost all of the files in v5.x are not compatible with v4.x files.
You can use some files like the data.file and the header/footers, but the header/footers all need to be coded to use the newer features of v5.x.
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Tue Sep 15, 09 12:53 pm |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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Thanks Bonnie.
I'm only using the headers and footers from the old store. The rest is all 5.x. When you go to /store/ and click on an item in the middle of the page, it'll take you to the old store. Just edit the url and change jewelry to store and you'll be in the new store. If you want to see inside the manager, I'll pm you with the login.
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| Wed Sep 16, 09 6:32 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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You need to point your CSS files to the correct place. I can't find your css files in the 'html' directory...
You cannot have the .js script calls in the header, add them to the appropriate box in the store manager...
Your combo-orderform.html file has nested form tags, that needs to be corrected.
There should be <form></form> tags around each of the payment type button choices.
Fix the form and then see what happens.
Of course, I would make sure to have all of my html correct as html errors/poor html coding are one of the biggest causes of errors and problems in the cart.
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Wed Sep 16, 09 7:57 am |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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Thanks Bonnie. Haven't been able to concentrate very well for the last few weeks. These were dumb mistakes.
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| Wed Sep 16, 09 8:47 am |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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Still having problems. It's working to a point. When I click to pay by card, it doesn't go to the Authorizenet site but to PayPal.
The PayPal link is working even though it says "GATEWAY USER LIB NOT FOUND!" in the manager. I made sure to load the PayPal lib to the AddOns directory but the manager isn't finding it. Weird.
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| Fri Sep 18, 09 11:15 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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You need to make sure Both the PayPal-order_lib.pl & AuthorizeNet-order_lib.pl files are in the add-ons directory. The PayPal-user_lib.pl & AuthorizeNet-user_lib.pl files are supposed to be in the 'admin_files' directory and NOT in the 'add-ons' directory.
In the Primary/Core settings, turn off "Replace Order Form tags".
I just tried accessing the store URL, but I got a file not found error...
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Fri Sep 18, 09 4:46 pm |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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I'm sorry. I renamed the /store/ directory to /jewelry/
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| Sat Sep 19, 09 11:25 am |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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I just checked again and those libs are where they should be and Replace Order Form Tags was off. It's vewy stwange.
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| Sat Sep 19, 09 11:40 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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I am seeing links to external .js in the body of your header...
The links are out of place and I don't know but they may be causing cross-scripting issues.
You need to get those in the proper place...
PayPal settings appear to be incorrect according to the PayPal-user_lib.pl error I am getting.
Go into the PayPal Payment gateway settings manager and reset your PayPal settings.
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Sat Sep 19, 09 1:38 pm |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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I'm still getting the "GATEWAY USER LIB NOT FOUND!" message in the manager so I can't reset PayPal. I put the lib files in the correct place so I don't know what going on. I moved the .js links and that had no effect.
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| Sun Sep 20, 09 12:18 pm |
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Fisherman
Newbie - One Blade
Joined: 24 Aug 2005
Posts: 16
Location: Texas
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I just switch back to the old store and am going to completely start over and re-install the new one.
Thanks for your help.
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| Sun Sep 20, 09 2:49 pm |
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